Check-In Procedures: In the interest of safety, security and ensuring that only confirmed guests are allowed access to the Resort, you will be required to produce both the Reservation Confirmation / Guest Certificate and your ID, and also to complete the indemnity form when checking into the Resort. You can also contact VRS to find out more about International Exchange.
Unit Inventories: We would like to remind our valued guests to kindly check and sign off on inventories upon arrival at your unit. An inventory list is available in your unit; any discrepancies must please be reported at Reception.
Guest Certificates: In the event that you are allowing a guest to occupy your timeshare week, the guest must be in possession of a valid Guest Certificate which is obtainable from Head Office prior to the guest’s arrival.
Levy Payments: Levies must be paid in terms of the User Agreement and no occupation or usage of any form is allowable until the levies have been paid. (This applies to usage, spacebanking, renting etc. of the timeshare week.)
Spacebanking and Rentals: Please note that a request for spacebanking or rental must be submitted to Property Admin a minimum of five months prior to the occupation date, to enable us to process same. Please contact Property Admin at: firstname.lastname@example.org.
Communication: To enable us to communicate effectively, please ensure that you keep us updated regarding your current contact details, and most importantly, your email address.
Occupation Dates: Please note that resort calendars are linked to school holidays, and it is therefore vital that you check the annual calendar to ensure that you occupy the correct week. Please refer to the calendars available on the following link: 2020 Calendar
Rental Partner – Gomelo
To explore your rental options please visit www.gomelo.co.za. If you wish to rent out your unit, you may contact the resort giving your consent in writing or telephonically and they will gladly assist with your request.